If you suspect a vulnerability on our platform or have concerns regarding how your personal data is being handled, we encourage you to report it to us immediately. The Manav Samaj Setu Foundation takes all security reports very seriously.
Types of Issues to Report
- Unauthorized access to your Volunteer Portal account.
- Suspicious emails or messages claiming to be from the Foundation.
- Technical vulnerabilities discovered on our website.
- Concerns regarding the misuse of personal contact information.
How to Report
Please send a detailed email to our dedicated security desk at support@manavsamajsetu.in. Include a clear description of the issue, any relevant screenshots, and the time the incident occurred. Please do not share any passwords in your email.
Investigation Process & Response
Once a report is received, our technical team immediately initiates an internal investigation. We aim to acknowledge all security reports within 24 hours. If a vulnerability is confirmed, we will take swift action to patch the system and notify affected users if necessary.
Protection of Reported Information
All information provided during your report will be treated with the utmost confidentiality. We will not publicly disclose the details of your report or your identity without your explicit permission.