Losing access to your account can be frustrating, but the Manav Samaj Setu Foundation has established a secure and straightforward account recovery process to help you regain access quickly while protecting your data.
Forgotten Password
If you simply cannot remember your password, navigate to the login screen and click the Forgot Password link. Enter your registered email address, and our system will send you a secure, time-sensitive link to reset your credentials. Please ensure your new password is strong and unique.
Account Verification and Login Issues
If you are not receiving the password reset email, please check your spam or junk folders. If you still cannot find it, or if you receive an error stating that your account is locked, it may be due to multiple failed login attempts triggering our automated security checks.
Safe Account Recovery Process
- Identity Verification: If your account is locked for security reasons, you must contact our support team. We will ask you to verify your identity by confirming details such as your recent donation history, Volunteer ID, or registered phone number.
- Security Checks: We will never ask for your password or credit card details during the recovery process.
Contacting Support
For any unresolved login issues, please email our technical assistance desk at support@manavsamajsetu.in. Be sure to include your full name and registered email address so we can locate your account and assist you promptly.